
FAQs

Frequently asked questions
Safety is always our first priority. However, like any other sports, there is a risk of getting hurt. Protections such as knee pads and wrist guards are recommended. If you need to purchase or rent one, please reach out to us while booking a course. If you feel unwell during the lesson, the lesson will end early and the fee is not refundable.
No. We are specialising in longboarding. To know more about what may suit you more, please refer to Is longboarding better?.
Longboard Island does everything possible to make the lesson or event available as scheduled, however as soon as we know the venue is not safe for use, you will be informed as soon as possible. If you have not heard from us please always assume the lesson is on.
On a rainy day, the instructor may move the lesson to a covered area if needed and possible, and the training content will be amended accordingly. If the group/private lesson is interrupted by adverse weather conditions and forced to cancel, we do not guarantee a make-up session. More details please refer to our Terms & Conditions.
All lessons are non-refundable and non-transferable. Please check the course details with the instructor to make sure you are able to attend the right course before you proceed to the payment. No make-up lesson will be arranged for absences. See Terms & Conditions for our cancellation, and refund policy.
All equipment is cleaned every time after use. Our instructors will wear masks at all times during the lesson or event. Please note that outdoor exercise is exempted from the mask wearing regulation in Hong Kong. However, participants are suggested to maintain good personal hygiene to prevent the spread of disease.


